Exchange Policy

 


Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately, we can’t offer you an exchange.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. We do not accept products that are intimate or sanitary goods. Bodysuits,bralettes,stockings,hats,and accessories.

Additional non-returnable items: 
Gift cards

To complete your Exchange, we require your original order number.

Refunds are Equivalent to store credit. At this time we can only offer a store credit for the full whole value of item(s) purchased. Shipping charges are a separate fee paid to the united states postal service.

Sale items (if applicable) 
Only regular priced items may be issued a store credit, unfortunately, sale items cannot be exchanged.

Exchanges (if applicable) 
We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@krushgirl.com and send your item to: 2748 Fashion drive ste 401 Corona , CA,92883

Shipping 
To return your product, you should mail your product to: krushgirl.com 2748 fashion Drive Corona STE 401 CA , 92883 United States

Customers are responsible for paying shipping costs for exchanging your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.