Returns and Exchanges


Returns and Exchanges

If you are unhappy with your purchase or would like to return your items, please send your item(s) back to our office location at 2748 Fashion dr ste 401 Corona Ca 92883 in accordance with the following Return Policy:

Returns and Exchanges are acceptable up to 7 days after delivery. If 7 days have gone by since your purchase,

delivery, unfortunately we can’t offer you a refund or exchange. Shipping cost are not refundable as services have been rendered by USPS. Tracking must be provided on exchanges and returns. Customers are responsible for shipping cost.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of merchandise are exempt from being returned. Merchandise
that are intimate such as bodysuits and bralettes,swimwear.

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Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.



Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Returned to Sender & Refused Packages

This can happen if 1) an address is invalid or missing information 2) the carrier is unable to deliver your package 3) the order is refused by the customer at the time of delivery. Returned to sender or refused packages will be restocked and you will be issued store credit in the form of an E-Gift Card minus the initial shipping charge. We are unable to replace or reship in these instances. Please use the E-Gift Card to place a new order using the correct address. Keep in mind that we do not guarantee your items will be in-stock at the time of your reorder.



Shipping
To return your product, you should mail your product to: krushgirl.com, 2748 Fashion Dr ste 401 Corona ,CA ,92883